Managing Multiple Phones
You can have multiple phones under the same household with Wiley! You can add as many extra phones as you'd like.
We charge $3.50/mo per extra device.
PS Did you know with multiple phones you can call your own number and it'll ring all the other phones in your home? Kind of like an intercom.
Quick Summary
- All phones on your account share one phone number.
- When someone calls, all phones ring at the same time.
- Whichever phone is picked up first takes the call.
- Each phone can have its own WiFi settings and device name.
How Multi-Phone Works
Wiley uses a "ring group" — this means every phone on your account is part of a group that rings simultaneously. When someone calls your Wiley number:
- All plugged-in, connected phones ring at the same time.
- The first phone to be picked up gets the call.
- The other phones stop ringing.
- If no one answers, the call goes to voicemail.
Adding an Additional Phone
- Purchase an additional Wiley phone.
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Fill out the following Google Form so we can add your additional device to your account.
Device Names
Each phone can have a display name to help you identify them:
- "Kitchen Phone"
- "Living Room Phone"
- "Kids Room Phone"
You can set or change device names in Settings → Device Configuration.
Frequently Asked Questions
Q: Do all phones share the same contacts and speed dials? Contacts (allowlist/blocklist) apply to the entire account — all phones follow the same rules. Speed dial assignments can be configured per phone.
Q: Can I have different quiet hours for different phones? Quiet hours currently apply to the whole account (all phones). Individual phone scheduling is not available yet.
Q: What if one phone is connected via WiFi and another via ethernet? That's fine! Each phone connects independently to the internet. One can use WiFi and another can use ethernet. They'll both ring when a call comes in.