Wiley Buddy Buttons Guide & Wall Mounting Instructions
Wiley Buddy Buttons & Functionality

Flash Use this to initiate a three-way call.
Hold Pauses the call so the other person can't hear you
What It does & How To Use Flash
Briefly disconnects the call to switch between calls:
- Call & connect with somebody on the other line.
- Press the flash button (the person on the other line will hear fancy hold music!)
- Call the other desired party & once they answer:
- Press Flash to toggle between the calls
- Hold Flash for 2 seconds to merge the calls & initiate a 3-way-call
Wall Mounting Instructions

Phone Technical Details
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Protocols/Standards |
SIP: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, TLS, SRTP Network: IPv4, IPv6, HTTP/HTTPS, ARP, ICMP, DNS(A record, SRV, NAPTR), DHCP, SSH, TFTP, NTP, STUN, LLDP, TR-069, 802.1X |
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Network Interfaces |
One auto-negotiation 10/100 Mbps ethernet port integrated PoE Class 2 |
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Wi-Fi |
Integrated dual-band 2.4GHz & 5GHz 802.11 a/b/g/n/ac/ax |
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Feature Keys |
23 keys, including 3 programmable keys, 9 Standard Phone Digits keys (0-9: speed dial keys configuration on Wiley Parent Portal, *, #), 5 Function keys (Flash, Redial, Hands-free, Voice Mail, Hold), 3 Volume Control keys, Up/Down/Mute (with red color LED) |
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HD Audio |
One HD handset support for wide band audio |
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Voice Conferencing |
2 SIP accounts and lines, up to 3-way conference |
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Voice Codecs and Capabilities |
Support for G.729A/B, G.711µ/a-law, G.726, G.722 (wide-band), G.723.1, iLBC, and full band Opus. In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB. |
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Telephony Features |
Dial, Answer, Transfer, Conference, Redial, Flash, Hands-free, Voice Mail (with the server), Hold/Unhold, Mute/Unmute, flexible dial plan, Speed dial server redundancy & fail-over Call out. |
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Advanced Features |
Support for multicast paging and E911 service Support for advanced jitter-resilience algorithm Supports GDS Door Opening |
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Wall Installation |
1 Wall Mountable Base |
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QoS |
Layer 2 QoS (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS |
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Security |
Secure boot, unique security certificate per device, 256-bit AES encrypted configuration file, SRTP, TLS |
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Antimicrobial Casing |
Antimicrobial Casing arranging to ISO 22196:2011 testing |
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Power & Green Energy Efficiency |
Universal power adapter (Wiley Buddy White/Black): Input: 100~240Vac 50~60Hz Output: 12V/0.5A(6W) |
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Temperature and Humidity |
Operation: 32°F to 104°F Storage: 14°F to 140°F Humidity: 10% to 90% (Non-condensing) |
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Package Content |
Phone, handset with cord, base, universal power supply (Wiley Buddy Black/White), Ethernet cable, stickers, "How To Make A Call" |
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Physical |
211mm(L)*53mm(W)*44mm(H) with handset Unit weight: 12.35 ounces |
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Wiley Buddy White/Black Compliance |
FCC: Part 15 Subpart B; Part 68. 316/317. CE: EN 55032; EN 55035; EN IEC 61000-3-2; EN 61000-3-3; EN IEC 62368-1. UKCA: BS EN 55032; BS EN 55035; BS EN IEC 61000-3-2; BS EN 61000-3-3; BS EN 62368-1. RCM: AS/NZS CISPR32; AS/NZS 62368.1; AS/CA S004, AS/CA S040. IC: ICES-003; CS-03 Part V. |
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Wiley Buddy White/Black Compliance |
FCC: Part 15 Subpart B, Class B; Part 15 Subpart C, 15.247; Part 15 Subpart E, 15.407; Part 68. 316/317. CE: EN 55032; EN 55035; EN IEC 61000-3-2; EN 61000-3-3; EN IEC 62368-1; ETSI EN 301489-1\-17; ETSI EN 300 328; ETSI EN 301 893; EN 50360; EN 50566; EN 50663; EN 62209-1; EN 62209-2; EN 62479; EN IEC 62311. UKCA: BS EN 55032; BS EN 55035; BS EN IEC 61000-3-2; BS EN 61000-3-3; BS EN 62368-1; ETSI EN 301489-1\-17; ETSI EN 300 328; ETSI EN 301 893; EN 50360; EN 50566; BS EN 50663; BS EN 62209-1; BS EN 62209-2; BS EN 62479; BS EN IEC 62311. RCM: AS/NZS CISPR32; AS/NZS 4268; AS/NZS 2772.2; AS/NZS 62368.1; AS/CA S004; AS/CA S040. IC: RSS-247; RSS-Gen; RSS-102; ICES-003; CS-03 Part V. |
Other Information
The WiFi component is built into the base.